Contact Us
Customer Service Hours
Monday - Saturday 10:00 a.m - 06:00 p.m
Contact Information:
- 03273346802
- journeystorepk@gmail.com
- Gulshan-e-Iqbal, Block-1, Karachi
FREQUENTLY ASKED QUESTIONS (FAQs)
1. WHAT IS YOUR RETURNS POLICY?
We adhere to a structured returns policy that allows customers to return products within 7 days of receipt. Items must be in their original condition and packaging.
2. HOW CAN I REQUEST A REFUND?
To initiate a refund, customers must contact our support team via email at help@journeystore.pk, providing their order number and reason for the return.
3. WHERE IS YOUR LOCATION?
Our physical address is located in Korangi Industrial Area. For specific inquiries regarding our location, please contact us directly.
4. HOW CAN I CONTACT YOU?
Customers can reach us via phone on WhatsApp at 03273346802 or through email at journeystorepk@gmail.com for any inquiries or support needed.